Dimply Limited, (collectively “We” or “Our” or “Company”) of The Old Schoolhouse, Enniskerry Road, Kilternan, Dublin, D18X658,Ireland, company registration number 678661. We are referring to Dimply and we confirm we are committed to protecting and respecting your privacy. This privacy notice sets out the basis on which any personal data we collect from you, or that you provide to us, when you use the Dimply Website. If you’re applying for a job at Dimply: In that case, please check out our Candidate Privacy Notice.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purposes of the GDPR Dimply is the data controller.
Dimply collects and processes the following personal data:
Contact Information:
Business email address for booking a demo, partnership discussions, press inquiries, or other general inquiries.
Free Text Submissions:
Any personal data you choose to include in the free text box under "how can we help" in the Contact Us section, which may consist of your name, contact information (e.g., email address, phone number), and details related to your inquiry or feedback.
Implicitly Collected Data:
We record the date and time of your submission, your IP address, and browser information for security and audit purposes.
Cookies and Usage Data:
Information collected through cookies and website usage data (see our separate Cookie Policy for more details).
Marketing information:
If you have expressed an interest in our Services or requested updates, we will contact you with relevant information until such time as you opt -out of communications.
Your contract - If you are located in the EEA or UK, our legal basis for collecting and using your personal data will depend on the personal data concerned and the specific context in which we collect it.
Legal obligation - If you have an account, we may need your personal data to perform a contract with you. In some limited cases, we may also have a legal obligation to collect personal data from you. This mainly applied to Suppliers. If we ask you to provide personal data to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal data is mandatory or not, as well as of the possible consequences if you do not provide your personal data.
Legitimate interests - We may also collect and use personal data from you where the processing is in our legitimate interests and not overridden by your data-protection interests or fundamental rights and freedoms. Our legitimate interests typically include improving, maintaining, providing, and enhancing our technology, products, and services, ensuring the security of the Service and Website and supporting our marketing activities.
Consent - We will sometimes use your personal data based upon your consent. We will always tell you where this is the case and ask you to agree before we process your information. This may be where you log in or opt in for marketing activities.
By using our Website, you consent to our use of cookies and third-party services, that collect your usage data under a unique identifier, for the purposes of tracking, analysis, and improvement of our Website, as well as advertising purposes such as retargeting. You may withdraw your consent to non-essential tracking and analysis at any time.
We do not intentionally collect or process Sensitive Personal Data (also known as Special Categories of Personal Data under applicable law) unless required or permitted by law, or unless you choose to provide such data to us voluntarily. Sensitive Data may include information such as:
Racial or ethnic origin
Political opinions or religious beliefs
Trade union membership
Genetic or biometric data
Health-related information
Sexual orientation or sex lifeGovernment-issued identifiers
If you choose to submit any Sensitive Data to us, you do so voluntarily and with your explicit consent where required by law. We encourage you to avoid sharing such information unless it is necessary for your interaction with us. If we do process Sensitive Data, we will ensure it is: Collected and processed only where legally permitted or with your explicit consent;
Used solely for the purposes for which it was collected; Protected with appropriate technical and organisational safeguards to ensure its confidentiality and integrity.
If you have questions about how we handle Sensitive Data or wish to withdraw your consent, please contact us at privacy@dimply.ai.
Dimply operates and uses appropriate technical and physical security measures to protect your personal data. We have taken appropriate security measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
Access is only granted on a need-to-know basis on a least privilege basis to staff members whose roles require them to process your personal data and, in certain circumstances, to third party service providers. In addition, our service providers are selected carefully to ensure they have an appropriate level of technical, organisational and security measures in place.
We have established security controls that are in place to prevent, detect and respond to vulnerabilities and data breaches. We work hard to protect you and your information from unauthorised access, alteration, disclosure, or destruction and have several layers of security measures in place, including: Locks and security systems; Computer passwords and limited access to shared network drives to authorised staff; Virus checking; Timely patching applied against known vulnerabilities; Systems protected from malicious and mobile code;Boundary protection in place on all systems with a connection to an untrusted network; Network security boundaries defined and enforced to group users, services and information that require different levels of protection Software and hardware locked down to restrict unnecessary services; Auditing procedures and data integrity checks; and Security classification to identify data needing special protection.
We only share your information where it is necessary. We do not sell your data and will not share your information with any third parties for the purposes of direct marketing. Sharing can occur in the following circumstances and with the following organisations:
We may engage third-party services providers to work with us to administer and provide our Services. These third-party services providers have access to your personal data only for the purpose of performing services on our behalf. Where they process personal data, they are known as data processors under the GDPR. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it.
They will not share your personal information with any organisation apart from us unless instructed to do so. They will hold it securely and retain it for the period we instruct. The information we collect is covered by this privacy notice, and the information any third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you make on third-party site or platform will not apply to our use of the information we have collected directly through our applications.
We use the following service providers:
Google Cloud Platform to store data https://cloud.google.com/terms/cloud-privacy-notice
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected and processed in compliance with this privacy notice. To determine the retention period for personal data, we will take into consideration the purposes for which they were collected, as well as the nature and sensitivity of the information and the applicable legal requirements. We conduct periodic reviews of the data we retain and will safely delete data to the extent it is no longer required to be retained by us.
Additionally, we may process personal data for a specific purpose where we have obtained your consent.
We would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. You have the right to have us remove you from our marketing distribution lists at any time. If you currently receive marketing information from us that you would prefer not to receive in the future, please unsubscribe or email us at: privacy@dimply.ai.
Your personal data is not subject to any decisional process based solely on automated processing, which have a legal or similarly significant effect on you.
We would like to make sure you are fully aware of all of your data protection rights. Every person we collect personal data or is entitled to the following:
Access: you may contact us at any time to request access to your personal data, and we will confirm to you whether we are processing your personal data and for what purposes, as well as provide details of the categories of personal data concerned, the specific pieces of data concerned, the recipients of the personal data, the retention periods (where possible) and your rights.
Rectification: if any of your personal data that we hold appears to be inaccurate or incomplete, you may ask us to correct or complete it at any time.
Erasure: you may ask us to have your personal data erased if it is no longer necessary for us to keep it in connection with the purposes for which it was collected or if the processing/storing of such personal data is otherwise unlawful. However, we must keep track of certain information in order to comply with legal obligations, and/or to handle any claims or litigation.
Restriction: you may ask us to limit the way in which we process your personal data (i.e., require us to continue to store your personal data but not to process it without your consent), for example where you think the personal data, we hold is inaccurate, for a period enabling us to verify the accuracy of personal data, or where you have objected to our processing.
Objection: you may object to our processing of your personal data on grounds relating to your specific situation, where we are processing your personal data to pursue our legitimate interests.
Portability: you may ask us to send you your personal data in an electronic, structured, commonly-used and machine-readable format and have your personal data transmitted directly from us to another data controller, where technically feasible without hindrance where the processing is carried out by automated means and is based on your consent or is necessary for the performance of a contract to which you are party.
Withdrawal of your consent: you may withdraw your consent at any time, where the processing is based on your consent. Withdrawal of consent does not affect the lawfulness of processing based on consent before it was withdrawn. You also have the right to contact us at any time if you wish to complain about our processing of your personal data and you may lodge a complaint at any time with a supervisory authority.
No Discrimination: you have the right not to receive discriminatory treatment by us for the exercise of your privacy rights.
Email us at privacy@dimply.ai
Dimply keeps its privacy notice under regular review and places any updates on the App. This privacy notice was updated on 18 Aug 2025.
The primary point of contact for all issues arising from this privacy notice, including requests to exercise data subject rights, is our Privacy Officer. You can get in touch by emailing us at privacy@dimply.ai.
Once we receive a request from you, we will respond within at most 1 month, but usually a lot quicker. Before actioning these requests, we will need to positively identify you.
If you’re not happy with our reply to any complaint or you think our processing of your data doesn’t comply with data protection law, you can make a complaint to the Data Protection Commissioner’s Office (DPC). Just use these details:
E-mail: info@dataprotection.ie
Address: Data Protection Commission,6 Pembroke Row, Dublin 2, D02 X963
OR
Canal House, Station Road, Portarlington, Co. Laois, R32 AP23
Telephone number: +353 (0)761 104 800 or Lo Call Number 1890 252 231
Please see our separate cookie policy for all information relating to our cookie practices.